Shipping & Handling

At The Moon Store, we are committed to providing a seamless shopping experience by ensuring your orders are processed and delivered efficiently. Below, you will find detailed information about our shipping and handling process to keep you informed every step of the way.

Processing Time

• Once you place an order, our team begins preparing it for shipment. This process includes order verification, quality checks, and packaging.

• Processing your order typically takes 1-4 business days. During peak times or sales events, processing may take slightly longer, but we always aim to minimize delays.

Shipping Time

• After processing, your order will be shipped and typically arrives within 10-15 business days. Please note that shipping times may vary depending on your location and local postal services.

• We understand the importance of timely delivery and strive to ensure your order reaches you as quickly as possible. In many cases, we manage to deliver within 4-7 business days, especially for domestic orders.

Order Tracking

• To keep you updated, we provide a tracking number as soon as your order is shipped. You will receive this information via email, along with a link to track your shipment in real time.

• Tracking allows you to monitor the progress of your package and get an estimated delivery date.

Additional Information

• For international orders, customs processing times may affect delivery schedules. We recommend checking with your local customs office for any potential delays.

Our Commitment to You

We prioritize customer satisfaction and work hard to ensure your shopping experience is exceptional from start to finish. If you have any questions about your order, shipping, or handling times, our friendly customer support team is here to assist you. You can reach us.